Privacy Policy

This is the Privacy Policy for Noah Facial Recognition Pty Ltd ("NoahFace", "we", "us").

This Privacy Policy was last updated: 6th July 2022 and is effective from 6th July 2022.

This Privacy Policy details:

This Privacy Policy refers to:

Collectively these are referred to as the "NoahFace Service".


What Information we Collect


Business Information

We collect information about organisations that sell/support the NoahFace Service ("Partners"), use the NoahFace Service ("Customers"), or may use/sell/support the NoahFace Service. This includes information such as the organisation's:

Collecting this information is essential to us doing business.


Customer Information


The NoahFace Platform allows Partners to manage their Customers, and to allows Partners and Customers to manage how each Customer uses the NoahFace Service. This includes information such as the Customer's:

Collecting this information is essential to the operation of the NoahFace Service and to Partners and Customers doing business.


User Information


The NoahFace Platform allows Customers to manage information about their employees/members/students/customers/etc ("Users"). This includes information such as the User's:

The NoahFace App allows each User to register - a process which allows Users to submit their:

The NoahFace Go App allows users to submit their:

Collecting this information is essential to the operation of the NoahFace Apps and to Customers doing business.


Biometric Information

The NoahFace Service uses facial recognition technology. With the consent of Users, whenever they use the NoahFace App their photo is taken and their biometric information (ie: their unique facial characteristics) is extracted. The use of facial recognition allows Users to be automatically identified on subsequent uses. The NoahFace Service provides important capabilities to support the responsible collection and use of biometric information, including:

Collecting this information is essential to the operation of the NoahFace App.


Usage Information


The NoahFace Platform allows Customers to collect information about each activity (or event) performed using the NoahFace Apps. This includes information such as:

The NoahFace App also allows Customers to collect:

The NoahFace Go App also allows Customers to collect:

Collecting this information is essential to the operation of the NoahFace Apps and to Customers doing business (eg: so you can pay staff for the hours they work).


How we Use Information


Business Information

We collect information on organisations that use or may use the NoahFace Service so we can keep them informed about relevant and important changes. For example, this allows us to notify organisations of updates to:

We may also contact organisations regarding other related products or services offered by us or our Partners. If we do contact you, we will provide a mechanism for you to opt out of receiving future communications.

NoahFace does not share or sell your business information, including your contact details.


Customer Information


The NoahFace Platform allows Partners to manage their Customers, and to allows Partners and Customers to manage how each Customer uses the NoahFace Service. For example, you can configure:

NoahFace does not use your customer information for our own purposes, nor do we share it with or sell it to others.


User Information


The NoahFace Platform allows Customers to manage information on Users so that you can control which Users can make use of the NoahFace Apps, and how they can use it. For example, to control which employees:

NoahFace does not use your user information for our own purposes, nor do we share it with or sell it to others.


Biometric Information


The biometric information collected by the NoahFace App allows Users to be recognised automatically.

NoahFace does not use your biometric information for our own purposes, nor do we share it with or sell it to others.


Usage Information


The NoahFace Apps allow Customers to collect information about each activity (or event). If you use the NoahFace Apps stand-alone, the usage information is only retained on your device. If you choose to connect the NoahFace Apps to the NoahFace Platform, then this information is retained in the NoahFace Platform so that you can perform queries and reports on it.

Customers can configure the NoahFace Platform to send a subset of the usage information to 3rd party systems. For example to:

NoahFace does not use usage information for our own purposes, nor do we share it with or sell it to others.


How we Protect Information


Business Information

Information on businesses that use or may use the NoahFace Service is stored in our IT systems. We take responsible measures to protect this information. For example:


Customer Information


Information on the Customers that use the NoahFace Service may be stored in the NoahFace Platform. We take responsible measures to protect this information. For example:


User Information


Information on the Users of the NoahFace Apps may be stored in the NoahFace Platform. We take responsible measures to protect this information. For example:


Biometric Information


Biometric information is a special form of information for which additional privacy protections are offered. We take responsible measures to protect this information. For example:


Usage Information


Information on the usage of the NoahFace Apps may be stored in the NoahFace Platform. We take responsible measures to protect this information. For example:


When we Destroy Information


NoahFace actively destroys information after its useful purpose has passed.


Customer Information


Customer information is automatically destroyed when NoahFace or a Partner removes the Customer from the NoahFace Service. At this time, all associated User, Biometric, and Usage information for that Customer is also destroyed.


User Information


User information is automatically destroyed a Customer configurable retention period after a User is removed from the NoahFace Service (eg: when the employer / employee relationship is terminated). This retention period is 90 days by default.


Biometric Information


When a User is removed from the NoahFace Service (eg: when the employer / employee relationship is terminated), Customers can configure whether the associated biometric information is either destroyed immediately or when the user information is destroyed (ie: after the configured retention period).

Biometric information is also destroyed immediately that a User removes their consent to the use of their biometrics. In this case, the User can continue to use the NoahFace App by manually identifying themselves using non-biometric methods (eg: passcodes).


Usage Information


Usage information is automatically destroyed after a Customer configurable retention period. This retention period is 90 days by default.


How we Comply with Local Legislation


Privacy legislation differs all over the world. If you collect, store, and process information, and particularly personal data, it is critical you understand and comply with your local privacy legislation. Using a provider such as NoahFace that has a strong commitment to privacy does not absolve your legal obligations around privacy. You should seek your own professional legal opinion on privacy legislation prior to implementing any new process that involves the collection, storage, and processing of information, and prior to using the NoahFace Service.

The pages below explain how NoahFace complies with, and/or helps you comply with, specific local legislation:



How we Update this Privacy Policy


The latest version of the Privacy Policy is held at www.noahface.com/privacy

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time to reflect updates to our practices or relevant laws. Any changes to this Privacy Policy will become effective on posting. The date this Privacy Policy was last updated is recorded at the top of this Privacy Policy.


Contacting NoahFace about Privacy


Should you have any concerns about your privacy or have any questions about this privacy policy, you can contact us at:

privacy@noahface.com


Contacting Government about Privacy

Should you have further questions about privacy or your rights, you can also contact:

Australia
The Office of the Australian Information Commissioner
Phone: 1300 363 992
Web: www.oaic.gov.au
Email: enquiries@oaic.gov.au
United Kingdom
The UK Information Comissioner's Office
Phone: 0303 123 1113
Web: ico.org.uk
United States
Contact your state's Privacy Protection Agency.
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