Self Service in NoahFace allows workers to:

• View their scheduled shifts.
• View their current time off balance.
• Request time off.
• Review and submit their timesheets (available for Workday only).

Self Service requires an active network connection so it can provide up to date information.

Self Service is supported with the following HR Platforms:

• Workday
• Dayforce
• UKG Ready
• isolved
• Employment Hero

It is also supported when using a custom integration with other HR platforms.

Self Service is available to all NoahFace customers with an Enterprise Plan that are using the Clock In/Out screen.

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High Level Configuration

Enabling Self Service

To enable Self Service, just set the "selfservice" configuration option to "true" in your Access Point Type Screen Details.

For example:

Self Service Name

The Self Service button and screen is labelled "My Schedule" by default.

You can change the label on this button and the corresponding screen by setting the "selfservice" configuration option in your Access Point Type Screen Details.

You can also show/hide the icon on the button by setting the "ssicon" configuration option in your Access Point Type Screen Details to "true" or "false".

For example:

Self Service Tabs

The Self Service screen has three tabs:

• Schedule
• Time Off
• Timesheet

The labels on these tabs will automatically chang to match the terminology used in your HR platform.

You can override these labels by specifying the "ssschedule", "ssleave", and "sstimesheet" configuration options in your Access Point Type Screen Details.

If you set any of these configuration options to "false" or "hide", the corresponding tab will be omitted.

For example:

Branding

The Self Service pages will respond to the "primary" and "secondary" color configuration options in your Access Point Type Screen Details.

For example:

Schedules

The Schedule screen allows workers to view their upcoming scheduled shifts.

It displays a calendar month at a time with days highlighted as follows:

• Colored Circle. Today.
• Grey Circle. The currently selected day.
• Grey Rectangle. Other days with scheduled shifts.

The start and end times of shifts on the selected date are displayed, as well as additional details depending on your HR platform as follows:

• Workday (Workday Scheduling). Positions, Locations, and Notes.
• Dayforce. Positions, and Comments.
• isolved. Notes.
• Employment Hero. Locations, Work Types, and Notes.

You can swipe left or right on the calendar to view other months, or alternatively select a month by clicking on the current month name.

For example:

Time Off

The Time Off screen allows workers to view their accumulated time off balances and request leave.

For example:

Time Off Configuration

You can specify the primary balance to display by setting the "ssbalance" configuration option in your Access Point Type Screen Details.

You can specify that specific balances should be hidden by setting a semi-colon separated list as the "sshidebalance" configuration option in your Access Point Type Screen Details.

You can specify the number of hours per work day by setting the "sshoursperday" configuration option in your Access Point Type Screen Details.

For example:

Timesheets

The Timesheet screen allows workers to view their timesheet and submit it for approval and payment (the Timesheet screen is only available for Workday).

For example:

Timesheet Configuration

You can specify the timesheet period by setting the "ssperiod" configuration option as either "week" or "month" in your Access Point Type Screen Details.

You can specify the timesheet period end day by setting the "ssperiodday" configuration option as either a day of the week (eg: "friday", "sunday") or aday of the month (eg: "15") in your Access Point Type Screen Details.

You can specify the zoom factor for your timesheet acknowledgement by setting the "sssubmitzoom" configuration option in your Access Point Type Screen Details.

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Demo Mode

Self Service supports a demo mode that enables you to demonstrate the functionality without a connection to an HR platform.

You can enable demo mode by specifying the "ssdemo" configuration options in your Access Point Type Screen Details.

For example:

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