Self Service in NoahFace allows workers to:

• View their scheduled shifts.
• View their current time off balance.
• Request time off.
• Review and submit their timesheets.

Self Service requires an active network connection so it can provide up to date information.

Self Service is supported with the following HR Platforms:

• Workday
• Dayforce
• SAP SuccessFactors
• UKG Ready
• isolved
• Employment Hero

It is also supported when using a custom integration with other HR platforms.

The exact functionality differs by HR platform, and is detailed in the sections below.

Self Service is available to all NoahFace customers with an Enterprise Plan

iPad Usage

Self Service on an iPad requires version 25.21 or later of the NoahFace App.

‍Self Service functions can be accessed by pressing the My Schedule button at the bottom of the Clock In/Out screen:

Mobile Usage

Self Service on mobile phones requires version 26.6 or later of the NoahFace Go App.

‍Self Service functions can be accessed by pressing icons on the tab bar:

High Level Configuration

Enabling Self Service

To enable Self Service, just set the "selfservice" configuration option to "true" in your Access Point Type Screen Details.

For example:

Conditional Access

By default, Self Service is accessible by all users. You can restrict which users have access to Self Service by specifying any of the following configuration options in your Access Point Type Screen Details:

• sstype. A list of User Types that should have access.
• ssteam. A list of Teams that should have have access.

Lists of multiple User Types and Teams should be semi-colon separated and can optionally be specified using regular expressions.

For example:

‍

By default, Self Service is accessible at all times. You can restrict the days and or hours users have access to Self Service by specifying any of the following configuration options in your Access Point Type Screen Details:

• ssday. A list of days of the week where access is permitted. Valid formats are as follows (multiple values can be semi-colon separated):
  
  • 0, 1, ... 6
  • Sun, Mon, Tue, ...Sat
  • Sunday, Monday, Tuesday, ...Saturday
• ssfrom. The hour of the day from which access is permitted. Valid formats are:
  
  • H
  • HH:MM
• ssto. The time of day to which access is permitted. Valid formats are:
  
  • H
  • HH:MM

For example, to allow access between 10:30am and 2pm on Wednesday and Thursday only, you can specify:

        ssday=3;4, ssfrom=10.5, ssto=14

or alternatively:

        ssday=Wed;Thu, ssfrom=10.30, ssto=14:00

‍

Self Service Name

The Self Service button and screen in the NoahFace App is labelled "My Schedule" by default.

You can change the label on this button and the corresponding screen by setting the "selfservice" configuration option in your Access Point Type Screen Details.

You can also show/hide the icon on the button by setting the "ssicon" configuration option in your Access Point Type Screen Details to "true" or "false".

For example:

Self Service Tabs

The Self Service tabs are as follows:

• Schedule
• Time Off
• Timesheet

The Timesheet tab is only available in the NoahFace iPad App.

The labels on these tabs will automatically change to match the terminology used in your HR platform.

You can override these labels by specifying the "ssschedule", "ssleave", and "sstimesheet" configuration options in your Access Point Type Screen Details.

If you set any of these configuration options to "false" or "hide", the corresponding tab will be omitted.

The first tab is displayed by default, but you can change this by setting the "ssdefault" configuration option to any of the following (requires version 26.19 or later of the NoahFace App):

• Schedule
• Time Off
• Timesheet
• Timesheet Summary
• Timesheet Details

For example:

Branding

The Self Service pages in the NoahFace App will respond to the "primary" and "secondary" color configuration options in your Access Point Type Screen Details.

For example:

Schedules

The Schedule screen allows workers to view their upcoming scheduled shifts.

The Schedule screen is available for all supported HR platforms except for SAP SuccessFactors.

It displays a calendar month at a time with days highlighted as follows:

• Grey Circle. Today.
• Colored Circle. The currently selected day.
• Grey Rectangle. Other days with scheduled shifts.

The start and end times of shifts on the selected date are displayed, as well as additional details depending on your HR platform as follows:

• Workday (Workday Scheduling). Positions, Locations, and Notes.
• Dayforce. Positions, and Comments.
• isolved. Notes.
• Employment Hero. Locations, Work Types, and Notes.
• UKG Ready. Jobs and Cost Centers.

You can swipe left or right on the calendar to view other months, or alternatively select a month by clicking on the current month name.

For example:

Time Off

The Time Off screen allows workers to view their accumulated time off balances and request leave.

The Time Off screen is available for all supported HR platforms.

For example:

Balance Configuration

You can specify the primary balance to display by setting the "ssbalance" configuration option in your Access Point Type Screen Details.

You can specify that specific balances should be hidden by setting a semi-colon separated list as the "sshidebalance" configuration option in your Access Point Type Screen Details.

You can specify the number of hours per work day by setting the "sshoursperday" configuration option in your Access Point Type Screen Details.

You can specify that balances should include part days (eg: 25.5 instead of just 25) by setting the "sspartdays" configuration option in your Access Point Type Screen Details (this requires version 26.12 or later of the NoahFace App).

For example:

Requests Configuration

Leave requests are initiated using a leave type which defaults to your primary leave balance. You can configure the leave type used by setting the "ssleavetype" configuration option in your Access Point Type Screen Details.

Alternatively, you can specify a semi-colon separated list of leave types for users to select from (requires version 26.26 or later of the NoahFace App and version 26.8 or later of the NoahFace Go App). For example: "ssleavetype=Annual Leave;Personal Leave;Sick Leave". Each leave type can consist of either just a name or a colon separated name and a value. For example: "ssleavetype=Annual Leave:annual;Personal Leave:personal;Sick Leave:sick". This allows you to display user friendly leave type names when the types used in your HR platform are less user friendly.

You can view and maintain your leave types in your HR platform as follows:

• Workday. Run the task "maintain time off types".
• Employment Hero Payroll (formerly KeyPay). Payroll Settings / Leave Categories.
• UKG Ready. Settings / Global Settings / Time Offs.

You can specify the maximum duration of leave requests (in days) by setting the "ssmaxleave" configuration option in your Access Point Type Screen Details.

By default you can only request leave in the future. If you want to be able to request leave in the past you can set the "sspastleave" configuration option to true in your Access Point Type Screen Details.

If you only want workers to be able to view their leave balances, you can set the "sshiderequest" configuration option to false in your Access Point Type Screen Details.

For example:

‍

Timesheets

The Timesheet screen allows workers to view their timesheet and submit it for approval and payment.

The Timesheet screen is only available for Workday.

For example:

Viewing Timesheets

You can specify the timesheet period by setting the "ssperiod" configuration option in your Access Point Type Screen Details to one of the following:

• Weekly.
• Bi-Weekly or Fortnightly.
• Monthly.
• Semi-Monthly.

You can specify the timesheet period end day by setting the "ssperiodend" configuration option in your Access Point Type Screen Details as one of the following (depending on your timesheet period):

• Weekly. The day of the week your timesheet periods end (eg: Sunday or Sat). The default is Friday.
• Bi-Weekly or Fortnightly. The date of the last day of any timesheet period, in the format YYYY-MM-DD (eg: 2025-09-14).
• Monthly. The day of the month your timesheet periods end (eg: 15). The default is the last day of the month.
• Semi-Monthly. The day of the month your mid-month timesheet period ends (eg: 16). The default is the 15th of the month. The month-end timesheet always ends on the last day of the month.

You can specify the zoom factor for your timesheet acknowledgement by setting the "sssubmitzoom" configuration option in your Access Point Type Screen Details.

For example:

Submitting Timesheets

You can hide the option to submit timesheets by setting the "sshidesubmit" configuration option in your Access Point Type Screen Details.

You can specify whether workers can enter comments when submitting their timesheets by setting the "sscomments" configuration option in your Access Point Type Screen Details to either:

• required
• optional
• none

Demo Mode

Self Service supports a demo mode that enables you to demonstrate the functionality without a connection to an HR platform.

You can enable demo mode by specifying the "ssdemo" configuration options in your Access Point Type Screen Details.

For example: