Product Implementation Consultant

NoahFace (www.noahface.com) is the leading provider of Smart Time Clocks for enterprise HR platforms including Workday, Dayforce, UKG, and isolved. We have established ourselves with a world-leading technology platform and an impressive customer base, and we are now looking to accelerate our rapid growth in North America and Europe.

You will be a hands-on and technical pre-sales and post-sales specialist, willing to do whatever it takes to help NoahFace customers and partners succeed.

You will be required to:

• Rapidly become an expert on our technology platform.
• Demonstrate our technology platform over Webinars to customers and partners.
• Provide product training to our customers and partners.
• Participate in customer discovery calls, providing advice to distribution customers and partners on how to setup and configure NoahFace to meet their requirements.
• Assist our customers and partners with resolving technical post-sales issues in live customer deployments.

The successful candidate must:

• Have 2+ years of experience with time tracking, payroll, or Workforce Management applications.
• Have 2+ years in a support, implementation or consulting environment.
• Be extremely customer service oriented.
• Be willing and able to work independently.
• Be intelligent, motivated, and resourceful.
• Be highly proficient in both written and spoken English.
• Be proficient with IT business interaction tools.

Knowledge of and experience with any of the following is highly desirable:

• Workday, Dayforce, UKG Dimensions, UKG Ready, or isolved.
• iOS configuration and MDMs.

Knowledge of any of the following is beneficial:

• API technologies (eg: REST, Web Hooks, XML, JSON).
• Scripting (eg: JavaScript).
• CCPA and privacy law.