Product Implementation Consultant

About NoahFace

NoahFace (www.noahface.com) is the leading provider of Smart Time Clocks for enterprise HR platforms including Workday, Dayforce, UKG, and isolved. We have established ourselves with a world-leading technology platform and an impressive customer base, and we are now looking to accelerate our rapid growth in North America and Europe.

Job Description

You will be a hands-on and technical pre-sales and post-sales specialist, willing to do whatever it takes to help NoahFace customers and partners succeed.

Duties

You will be required to:

  • Rapidly become an expert on our technology platform.
  • Demonstrate our technology platform over Webinars to customers and partners.
  • Provide product training to our customers and partners.
  • Participate in customer discovery calls, providing advice to distribution customers and partners on how to setup and configure NoahFace to meet their requirements.
  • Assist our customers and partners with resolving technical post-sales issues in live customer deployments.

Location

Remote (Work from Home) in the US Eastern Timezone.

Remuneration

You will be compensated with a package commensurate with your experience and the demands of this role.

Essential

The successful candidate must:

  • Have 2+ years of experience with time tracking, payroll, or Workforce Management applications.
  • Have 2+ years in a support, implementation or consulting environment.
  • Be extremely customer service oriented.
  • Be willing and able to work independently.
  • Be intelligent, motivated, and resourceful.
  • Be highly proficient in both written and spoken English.
  • Be proficient with IT business interaction tools.

Highly Desirable

Knowledge of and experience with any of the following is highly desirable:

  • Workday, Dayforce, UKG Dimensions, UKG Ready, or isolved.
  • iOS configuration and MDMs.

Desirable

Knowledge of any of the following is beneficial:

  • API technologies (eg: REST, Web Hooks, XML, JSON).
  • Scripting (eg: JavaScript).
  • CCPA and privacy law.
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